OneCall Staffing Services Dallas/Fort Worth | OneCall Contact Center Outsourcing Call Center Staff Onshore Dallas Texas Fort Worth Texas Call Center Services

Optimize your workforce with OneCall!

We do things a bit differently, and that's the way we like it!

We specialize in offering positions that allow our staff the work/life balance they seek while still allowing an affordable outsourcing solution for our clients.
Our goal is to help others find great jobs ANYWHERE, while helping companies find quality staff for their businesses.
  • 2004Early Days of Event Staffing

    Established in 2004 as a small event staff company with satellite offices in Atlanta, Georgia and Dallas, Texas we offered college students contract jobs with small and mid-sized business firms that needed non-traditional staff in the field. As word spread about our company, we expanded our services to include staffing promotional models, brand ambassadors, parking attendents, convention teams and street teams.
  • 2014OneCall Virtual Agents

    OneCall is dedicated to providing a flexible working solution for not only our clients, but also for our growing team. We wanted to add to our "remote staff" platform and offer more opportunites to individuals and business who wanted to "ditch the cublicle". With the introduction of some pretty extraordinary technology in recent years, we launched OneCall Contact Center in 2014. OneCall Contact Center offers vitual office and call center services such as customer care support, live chat agents, ordertakers and business answering services to clients nationwide.
  • 2016OneCall Hub Launch

    In 2016 OneCall launched The Hub to assist call center companies in building their businesses and worforce. The Hub is an online resource community that allows independent business owners access to our national database of virtual agents. The OneCall Hub provides IBOs (Independent Business Owners) a tool to collaborate and share business practices. With the integration of social media groups and forums, The Hub also become a growing community for work from home virtual agents as well
  • NOWStill Growing...

    Two decades after opening our doors, OneCall now offers a full suite of staffing services ranging from BPO Services, virtual call center solutions, experiential marketing staff, field staff and event staff teams NATIONWIDE!

What others have to say about OneCall...

Tammy Wingler


Tons of support and helpful information. Thank you

Keke Houston


Tons of info! I'm enjoying reading others posts/comments and learning so much!

Adele J Foster-Glenn


New to the hub but found it to be very resourceful.

Coletta Redd


This group is awesome! I am able to get assistance and give assistance to my fellow IBOs. It's just a great group of like minded people, helping each other.

Jim Van Leeuwen


The resources on here are just building, but they're great to have especially for new new CSPs and IBOs. But, anyone who wants to keep learning can get more knowledge from the sources on here. It's a great place to network.

Natlaie Arndt


I found this group and website to be an excellent resource for IBO's, especially new ones who are not familiar with the portal. If I wouldn't have had access to the group or the website I would have been completely lost!! Great tool, well managed and an amazing group! Thank you!

Brittney Armstrong


As a brand new IBO & CSP, I became a tad overwhelmed with the Arise lingo and some of the verbiage on the Client Overviews. I heard about this hub on a youtube video and decided to reach out. I received a reply within minutes. With Felicia's help I can now move forward feeling comfortable with my choice. I can already tell Felicia and the rest of you will be my safe havens for quite sometime. At least until I'm ready to help another. 

Debbie Lane


I believe this a great way to get great information especially if you are just starting out. I great to see others share and I too will hopefully bring something that can help someone as all. Lets keep it going good and strong.

Debbie Mitchem


I absolutely love this group! Tons of helpful information and resources available right at your fingertips. Just getting to know other IBO's and CSP's is awesome! Helping each other, giving advice, and tips is a great way to meet new people and to form "working" bonds! The HUB is an awesome tool as well! I love this group and everybody here, they are truly awesome people!

Cori Pratt

Pratt's Answering Service


I love this group... It has been the most valuable tool I have in getting my business up and running. If I have any questions there is always someone there to give advice and tips on how they do things. Everyone is very friendly and wiling to help each other. The only thing that makes me sad is this group was not available sooner. But I want to give kudos to Felicia for for getting this started and for helping to make this group what it is.

Kenny Green

OneCall Brand Ambassador - Greater Atlanta Area


Fun to work with. Very detailed.

Jennifer Torres

OneCall Brand Ambassador - Greater Chicago Area


My experience working with this company was great, very professional!

Jamileth Saenz

OneCall BrandAmbassador - Miami/Fort Lauderdale Area


Great company to work for, very professional and good communication skill with employees. I highly recommend to work for this company.

Talitha Royster

OneCall Brand Ambassador - Washington, DC


Awesome company for which to work. I had so much fun and gained wonderful new relationships.

Cynthia Rice

StaffOn Models, LLC


Assisted us with several monster 'big and bad' events, I knew they could deliver. How many nights it was way past End of Day, but we're still booking events in multiple cities and states. I would shoot them an email regarding staff or a question, and my oh my, they were on it and had it 'done. Felicia Ray has a staffing company that I can trust. They will do as they say and make me, my agency and all the major brands look good!