IBO Updates

October 29, 2019

Successfully build and manage a virtual customer service team

Managing remotely is a skill that can be learned or further refined by considering what makes a great virtual employee, how to foster good communication, ideas for keeping it fun, and tools that promote efficiency and transparency.
October 1, 2019
How to Brand Your Business

Three tips for a more mindful approach to branding

We live in a world where we are constantly bombarded with advertising. Is there another way for Arise IBO companies to get their messages across?
September 24, 2019

9 Tips for Providing Excellent Customer Service

We highlight 9 tips for providing excellent customer service. Keep these in mind for every call and your agents are sure to be on top of their game.
September 18, 2019

Arise Focus on Customer Success Infosession Notes

If you missed the Arise Virtual Solutions Partner Support info session today with Robert Padron, here are the main takeaways that were discussed.
August 18, 2018
arise virtual solutions ibo call center directory free


IBOs can now list their virtual call center for FREE WITH FULL BENEFITS FOR LIFE on The Hub Directory. Nope, there is no catch.
May 23, 2018

List Your IBO on The Hub for $1 for LIFE!

Get your IBO listed on The Hub Directory for just $1 for LIFE! This offer will expire soon, so do it now. :)
March 1, 2018

Post Your Virtual Jobs for Free

Are you tired of your job postings being deleted by other job board sites, simply because you are an Arise IBO? Post them now on The Hub's Virtual Jobs!
January 11, 2018

IBO Changes to the Hub CSP Support Group

Please review this important update that could impact your IBO Company.
December 6, 2017

Test Drive The IBOMS Website. The Demo Site is Live!

You asked for it and we built it! Test drive the IBO Management System Website Today!
We're Re-BrandingLook what we've become!


We are very pleased to announce that effective Jan 1, 2020 OneCall Contact Center, LLC is re-branding!  Our new name will be RFC Staffing.

RFC Staffing will be 100% owned by Ray Family Company of Fort Worth, Texas, and will have 3 separate business units:

  • RFC Contact Center
  • RFC IBO Hub
  • RFC Field/Event Staff

This change is part of our deliberate strategy targeted to emphasize what we do. We were formally in the business of offering primarily call center staff. Over the years we have changed the nature of our business and now offer a full suite of staffing services.

Over the next few weeks we will gradually update our website and communication to reflect the new company name and logo.

Other than this change, our existing policy on products, services, customer service, quality commitment, management and direction shall remain as it is...but hopefully become even better!

Henceforth, all business activities shall be conducted in the name of RFC Staffing and we ask that you update your records accordingly.

Thank you.