I failed my Arise voice assessment. Can I retake it?  


wperp
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I failed my Arise voice assessment

There are many reasons this could happen and some CSPs are left asking "I failed my Arise voice assessment. Can I retake it?"

Typically it takes 90 days before a CSP is able to retake the voice assessment once failed.

We advise that you visit portal.arise.com and log into your account. From there, select Arise Virtual Assistant application (AVA) to contact with Support via chat.

Provide the chat agent with the details of what you feel caused you to fail. Kindly ask the agent to grant you another chance to take the assessment based on your specific circumstances. Typically Arise will afford a second chance to agents who were having difficulties hearing the assessment due to technical reasons.

We do our absolute best to constantly update our site with current information. However, if you do not see the answers you seek, please let us know. Do you have other questions? Visit our complete FAQ.

 

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We're Re-BrandingLook what we've become!

WE HAVE A NEW NAME!!!

We are very pleased to announce that effective Jan 1, 2020 OneCall Contact Center, LLC is re-branding!  Our new name will be RFC Staffing.

RFC Staffing will be 100% owned by Ray Family Company of Fort Worth, Texas, and will have 3 separate business units:

  • RFC Contact Center
  • RFC IBO Hub
  • RFC Field/Event Staff

This change is part of our deliberate strategy targeted to emphasize what we do. We were formally in the business of offering primarily call center staff. Over the years we have changed the nature of our business and now offer a full suite of staffing services.

Over the next few weeks we will gradually update our website and communication to reflect the new company name and logo.

Other than this change, our existing policy on products, services, customer service, quality commitment, management and direction shall remain as it is...but hopefully become even better!

Henceforth, all business activities shall be conducted in the name of RFC Staffing and we ask that you update your records accordingly.

Thank you.

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