Does the CSP hourly pay rate change depending on how many hours worked?  

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OneCall Support
(@onecallsupport)
Member Admin
Joined: 6 months ago
Posts: 25
05/01/2019 12:39 am  

This is possible depending on the client’s SOW. Some clients will offer more to agents who meet requirements. That information will be available in the actual SOW once the CSP is certified to service.

Some clients will offer a pay range, for example $10-$15 per hour. The variables for this may be wide ranged, so there is no way to calculate this in advance. Additionally, some clients will offer incentives and bonuses to CSPs. You will need to contact your IBO about bonuses offered.

If you are servicing an Arise Client, sometimes, the client will list it on the opportunity (only IBOs can view this), but it is not worded well. I prefer to read the actual SOW where things are clearly outlined so that there are no misunderstandings.

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