HOW TO USE THE COMMUNITY
RFC Live is a community for existing agents and those interested in becoming agents to interact, learn and grow to get the most out of their work from home experience.
Please use the RFC Live community to search FAQs and Forum Topics before creating a new topic. Otherwise, you will be redirected back to the forums to find your answer and your topic will be closed. This is to prevent duplicate questions/topics in the forum.
This community is open to the public, so please do not post personal and/or confidential information in the forum. If you need additional support that is not related to this forum, please submit a support ticket.
Not getting paid can be beyond frustrating and I am so sorry that you are experiencing this. Unfortunately Arise does not get involved with any pay disputes. Since all CSPs are independent of Arise and not employees, the legal issues are too complicated for Arise to deal with. Laws are different from state to state and therefore Arise leaves those disputes up to the CSP, IBO and local laws. You would have to legally pursue the IBO independently.
We recommend that you also leave a review for that IBO on The IBO Hub Directory. This will give potential CSPs a heads up and warn them of the potential financial issues they may face with that IBO. If you don’t see the IBO listed, please let us know by emailing us and we will add the IBO for you.
If a CSP leaves a negative review, the IBO does have the ability to respond to the review. Bothe the CSPs review and the IBO's response can be seen publicly.