Modest Roots

The RFC Timeline of Growth

  • 2004Early Days of Event Staffing

    Established in 2004 as a small event staff company with satellite offices in Atlanta, Georgia and Dallas, Texas we offered college students contract jobs with small and mid-sized business firms that needed non-traditional staff in the field. As word spread about our company, we expanded our services to include staffing promotional models, brand ambassadors, parking attendants, convention teams and street teams.
  • 2014RFC Virtual Agents

    RFC Staffing is dedicated to providing a flexible working solution for not only our clients, but also for our growing team. We wanted to add to our "remote staff" platform and offer more opportunities to individuals and business who wanted to "ditch the cubicle". With the introduction of some pretty extraordinary technology in recent years, we launched RFC Staffing in 2014. RFC Staffing offers virtual office and call center services such as customer care support, live chat agents, order takers and business answering services to clients nationwide.
  • 2016RFC IBO Hub Launch

    In 2016 RFC IBO Hub launched The Hub to assist call center companies in building their businesses and workforce. The Hub is an online resource community that allows independent business owners access to our national database of virtual agents. The RFC Hub provides IBOs (Independent Business Owners) a tool to collaborate and share business practices. With the integration of social media groups and forums, The Hub also become a growing community for work from home virtual agents as well
  • 2019RFC Hemp Temps Launch

    In June 2019, Texas Gov. Greg Abbott signed a bill into law legalizing hemp and hemp-derived products. These new laws allowed RFC Staffing the opportunity to introduce a new line of Hemp Industry jobs and opportunities to our staff. As a division of RFC Staffing, RFC Hemp Temps Staffing focuses on meeting ALL staffing needs of the Cannabis industry. We match dispensaries, grow facilities, and kitchens with the cream of the crop RFC Hemp Temps to assist with growing, trimming, bud-tending, call center, office staff, retail staff and general industry needs.
  • NOWStill Growing...

    Two decades after opening our doors, RFC Staffing now offers a full suite of staffing services ranging from BPO Services, virtual call center solutions, experiential marketing staff, field staff and event staff teams NATIONWIDE!
We're Re-BrandingLook what we've become!

WE HAVE A NEW NAME!!!

We are very pleased to announce that effective Jan 1, 2020 OneCall Contact Center, LLC is re-branding!  Our new name will be RFC Staffing.

RFC Staffing will be 100% owned by Ray Family Company of Fort Worth, Texas, and will have 3 separate business units:

  • RFC Contact Center
  • RFC IBO Hub
  • RFC Field/Event Staff

This change is part of our deliberate strategy targeted to emphasize what we do. We were formally in the business of offering primarily call center staff. Over the years we have changed the nature of our business and now offer a full suite of staffing services.

Over the next few weeks we will gradually update our website and communication to reflect the new company name and logo.

Other than this change, our existing policy on products, services, customer service, quality commitment, management and direction shall remain as it is...but hopefully become even better!

Henceforth, all business activities shall be conducted in the name of RFC Staffing and we ask that you update your records accordingly.

Thank you.