What does PF and QAPF stand for?

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What does PF and QAPF stand for?

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PF and QAPF

Once Arise CSPs begin servicing clients, they are assigned a PF and QAPF

PF=performance facilitator.
QA=quality adherence

These individuals assess and provide feedback to servicing agents regarding their call performance and schedule adherence. Each CSP will be assigned a PF once they have completed their certification course and have actively started servicing calls for the client.

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RFC Staffing

RFC is dedicated to providing a flexible working solution for not only our clients, but also for our growing team. Established in 2004 as a small event staffing agency with satellite offices in Atlanta, Georgia and Dallas, Texas; we offered college students contract jobs with small to mid-sized business firms that needed non-traditional staff in the field.

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