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What is the Arise Platform?

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The Arise Platform connects small call center companies to a wide range of customer support opportunities from Fortune 500 and other world-class clients. They include providing customer service, tech support and inbound sales, via email, phone and chat, for some of the world’s leading companies.

Working from home on the Arise platform is a great opportunity for stay-at-home moms, veterans, college students, retirees and other individuals who want/need a flexible schedule.

Arise Virtual Solutions does not hire customer representatives directly. they work directly with small call centers across the globe, or IBOs (Independent Business Owners).

OneCall Contact Center, LLC has been a partnered IBO with Arise since 2013 and we are currently recruiting new Arise Agents to begin servicing clients ASAP.

As an agent, you are an independent contractor 1099 and not a direct employee of OneCall Contact Center, LLC, which means that you are responsible for your own taxes and health benefits.

Additionally, each client on the Arise platform offers a certification course that must be passed in order to begin servicing. These are highly specialized, instructor-led online courses that provide information on the client’s systems that you will be using to service, as well as the requirements for the program.

As independent contractors, all agents are responsible for their own training, however OneCall will be here to assist you every step of the way.

If you are interested in getting started as a OneCall Arise Agent, follow these steps:

  • Visit the Career Board and apply.
  • The Arise Virtual Solutions registration portal is the next step in becoming a OneCall Arise Agent. If you have not previously registered as an Arise agent at,  simply follow all the prompts to complete it. You will be asked who referred you, enter 1000139 (Felicia Ortiz).
     
    When asked to choose an IBO, enter the One call IB ID 77830.
     
    Please wait 24-48 hours for processing. If you have any questions, let me know.
     

Please let us know if you have any questions about this process, you can leave a comment below, or post your question in the Forums.

Previous RFC IBO & CSP Hub Infosession- “Building your schedule as an Arise CSP” with Arlaysha O.
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