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OneCall Support posted a new topic "What is the Arise Affidavit of Identification?" –
4 days, 20 hours agoArise Virtual Solutions Affidavit of Identification Arise requires each CSP to complete an Arise Affidavit of Identification in order to service client calls. This is necessary since you are working virtually and are unable to present ID in person, like… Read more» -
OneCall Support posted a new topic "Arise Background Check Information" –
4 days, 21 hours agoSince independent agents handle sensitive information from callers and service Arise clients’ brand, this background check is an important factor for Arise clients, and is routine in the work-from-home industry. The background check is only required of independent agents who… Read more» -
OneCall Support posted a new topic "How much can I make as an Arise Virtual Solutions CSP?" –
4 days, 21 hours agoSome agents make between $200 – $2000 bi-monthly. Your compensation can be as little or as big as you make it. You choose the client that you want to service. Some choose their client for the compensation rate only. Some… Read more» -
OneCall Support posted a new topic "Why do some clients require dual monitors?" –
4 days, 21 hours agoDual monitors make it easier to navigate through multiple screens. When I first started out years ago, I only had one monitor. Now that I use two, I can’t imagine going back to one. Monitors only need an HDMI or… Read more» -
OneCall Support posted a new topic "What are Arise Virtual Solutions intervals?" –
4 days, 21 hours agoArise Virtual Solutions intervals are the time slots that are used for making your schedule. An interval is equivalent to a 30 minute schedule slot. For example, if you work 2 intervals, you have worked 1 hour. Arise agents will… Read more» -
OneCall Support posted a new topic "What does PF and QAPF stand for?" –
4 days, 21 hours agoPF and QAPF Once Arise CSPs begin servicing clients, they are assigned a PF and QAPF PF=performance facilitator. QA=quality adherence These individuals assess and provide feedback to servicing agents regarding their call performance and schedule adherence. Each CSP will be assigned… Read more» -
OneCall Support posted a new topic "Who is Arise Virtual Solutions" –
5 days, 17 hours ago -
No, agents can be residents of the United States, Canada or the United Kingdom. Please note that providing false information about where you plan to provide call center services from, or where you are actually providing services from, will result in… Read more»
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OneCall Support posted a new topic "I failed my Arise voice assessment. Can I retake it?" –
6 days, 19 hours agoI failed my Arise voice assessment There are many reasons this could happen and some CSPs are left asking “I failed my Arise voice assessment. Can I retake it?” Typically it takes 90 days before a CSP is able to… Read more» -
OneCall Support posted a new topic "Do I have to service Arise clients to work for OneCall?" –
6 days, 19 hours ago
No. OneCall Contact Center hires for virtual agents for small and medium size businesses across the United States. Please subscribe to the OneCall Hub Agent Newsletter to receive postings of all positions that become available.
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OneCall Support posted a new topic "Do I need virus protection?" –
6 days, 19 hours agoTo work as an Arise Virtual Solutions CSP, and for most other work from home positions, agents should have virus protection. It is strongly recommended that you configure your computer system in accordance with Microsoft’s recommendations as outlined on their… Read more» -
OneCall Support posted a new topic "What is the best Arise Client to service?" –
6 days, 19 hours agoArise Clients List There are truly so many clients to choose from and unfortunately we are not able to recommend any one particular client. However, we suggest that you check out the Arise jobs review board and Arise Clients List here… Read more» -
OneCall Support posted a new topic "Do CSPs pay for Arise training cost?" –
6 days, 19 hours agoArise Training Cost Some IBOs pay arise training cost for their CSPs. Others offer course reimbursement after the CSP has completed the course and serviced the client for a specific period of time. It is completely up to the IBO…. Read more» -
Arise Jobs at Home CSPs can service fortune 500 companies under the Arise Virtual Solutions Platform. If you are interested in working multiple Arise jobs at home, that is also an option. Arise CSPs are able to service up to… Read more»
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OneCall Support posted a new topic "What type of internet connection do I need?" –
6 days, 19 hours agoYour internet connection should be via a DSL or Cable Modem connected to the internet. Your computer needs to be physically connected to the modem by a cable. Wireless connectivity, such as connectivity via a wireless router, is not acceptable. Important: Dial-up internet service is not supported by the… Read more» -
OneCall Support posted a new topic "What Are the Arise Headset Requirements?" –
6 days, 19 hours agoAs you work from home, you will need a dedicated landline telephone that is SEPARATE from any home phone line you use for personal calls. This dedicated landline telephone should only be used for providing services to Arise clients. To… Read more» -
OneCall Support posted a new topic "What is the Arise Platform?" –
6 days, 19 hours agoThe Arise Platform connects small call center companies to a wide range of customer support opportunities from Fortune 500 and other world-class clients. They include providing customer service, tech support and inbound sales, via email, phone and chat, for some… Read more» -
OneCall Support posted a new topic "What is an Arise SOW and how long does it last?" –
6 days, 19 hours agoArise SOW – “Statement of Work” An Arise SOW outlines all of the specifics of servicing the client. It details pay rate, required servicing hours, incentives, bonuses and everything in between. SOWs typically last 3-6 months each. When you start… Read more» -
OneCall Support posted a notice in the group
1 week ago
Arise Airbnb: “Hours for Next Week Available in Starmatic” in the group Arise AirbnbLog on now to grab hours for next week. There are so many available. I don’t think anyone realizes it 🙂 So hurry! -
OneCall Support posted a notice in the group
1 week agoArise Airbnb: “Tons of Airbnb intervals open in Starmatic.” in the group Arise AirbnbGood morning Airbnb Crewbies!! It is 4:00 am… I know, but this is a great time to stalk Starmatic. There are ALOT of hours open starting from about 6am until closing time EVERYDAY this week.If you are awake, get some hours locked in before everyone else takes them.
The early bird catches the worm. Lol.
Have a wonderful day and enjoy…Read More
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