October 14, 2020

ATTN: CSPs terminated by Arise IBO SmartSelect

It has been brought to our attention by @madcharmediallc that the Arise IBO SmartSelect has terminated ALL of their CSPs today. Due to this, many CSPs under this IBO have been misplaced and need a new home. We are here to help!! Here is a list of IBOs who are accepting SmartSelect Agents right now! We will continue to update this list as more IBOs respond.
May 19, 2020

How Employers Can Support Workplace Mental Health

To help improve the mental health in your workplace—and thus improve productivity—follow these steps. 
April 29, 2020
RFC Staffing OneCall IBO pays Arise Certification Fees Upfront - COVID 19

Let RFC Staffing pay Your Arise Certification Fee!

Enter the code Covid19 in the promo field of your RFC Staffing Application,  RFC Staffing will pay your Arise certification fee for you!
April 14, 2020

7 Tips for Working From Home During the Coronavirus Pandemic

In the midst of the new coronavirus pandemic, many companies are implementing voluntary or mandatory work-from-home policies. That means lots of us are dealing with an unusual challenge: working from home for the first time, full-time.
January 3, 2020

Press Release – OneCall is Now RFC Staffing!

Effective Jan 1, 2020 OneCall Contact Center, LLC has re-branded!  Our new name will be RFC Staffing.
December 21, 2019

Merry Christmas and Happy New Year!!!

We want to wish you all a very Merry Christmas and a Happy New Year!!!
December 17, 2019

Want to Build Employee Engagement? Invest in Your People Holistically.

Don’t just think of your employees as tools to achieving your business goals. Invest in them holistically, help them achieve their personal goals, and they will give you their best at work. By investing in capacity building as a leadership strategy, you will inspire others to be better, help them grow, and create a better outcome for both your business and employees.
December 12, 2019

4 Good Reasons to Kill Email-Based Customer Support

In an omnichannel world where the name of the game is increasingly about giving our customers choice over the channels they select, you may find that channeling customers away from Email-Based Customer Support.