We are very pleased to announce that effective Jan 1, 2020 OneCall Contact Center, LLC has re-branded! Our new name will be RFC Staffing.
RFC Staffing will be 100% owned by Ray Family Company of Fort Worth, Texas, and will have 3 separate business units:
This change is part of our deliberate strategy targeted to emphasize what we do. We were formally in the business of offering primarily call center staff. Over the years we have changed the nature of our business and now offer a full suite of staffing services.
Other than this change, our existing policy on products, services, customer service, quality commitment, management and direction shall remain as it is (but hopefully become even better). Henceforth, all business activities shall be conducted in the name of RFC Staffing and we ask that you update your records accordingly.
RFC is dedicated to providing a flexible working solution for not only our clients, but also for our growing team. Established in 2004 as a small event staffing agency with satellite offices in Atlanta, Georgia and Dallas, Texas; we offered college students contract jobs with small to mid-sized business firms that needed non-traditional staff in the field.
As word spread about our company and with the introduction of some pretty extraordinary technology in recent years, we expanded our staffing services. Our staffing roster now includes: virtual office and call center services such as customer care support, live chat agents, order takers and business answering services to clients nationwide.