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customer service training
August 7, 2018
Whether you’re currently servicing a client program using the Arise Platform, or interested in registering up to use the platform – it’s important to know how to succeed in sales support! Watch this video for some great tips!
August 5, 2018
Customer Service Agent - Tips & Tricks on how to help difficult customers while keeping your cool.
July 8, 2018
When people feel pushed into a corner, they push back. If a customer senses you are defensive, rude, or unhelpful, it is natural for them to push back. They push back with their words, tone, or by asking to talk to a supervisor.