OneCall Staffing Services Dallas/Fort Worth | OneCall Contact Center Outsourcing Call Center Staff Onshore Dallas Texas Fort Worth Texas Call Center Services


Cynthia Rice

StaffOn Models, LLC

Assisted us with several monster 'big and bad' events, I knew they could deliver. How many nights it was way past End of Day, but we're still booking events in multiple cities and states. I would shoot them an email regarding staff or a question, and my oh my, they were on it and had it 'done. Felicia Ray has a staffing company that I can trust. They will do as they say and make me, my agency and all the major brands look good!

Talitha Royster

OneCall Brand Ambassador - Washington, DC

Awesome company for which to work. I had so much fun and gained wonderful new relationships.

Jamileth Saenz

OneCall BrandAmbassador - Miami/Fort Lauderdale Area

Great company to work for, very professional and good communication skill with employees. I highly recommend to work for this company.

Jennifer Torres

OneCall Brand Ambassador - Greater Chicago Area

My experience working with this company was great, very professional!

Kenny Green

OneCall Brand Ambassador - Greater Atlanta Area

Fun to work with. Very detailed.

Cori Pratt

Pratt's Answering Service

I love this group... It has been the most valuable tool I have in getting my business up and running. If I have any questions there is always someone there to give advice and tips on how they do things. Everyone is very friendly and wiling to help each other. The only thing that makes me sad is this group was not available sooner. But I want to give kudos to Felicia for for getting this started and for helping to make this group what it is.

Debbie Mitchem

I absolutely love this group! Tons of helpful information and resources available right at your fingertips. Just getting to know other IBO's and CSP's is awesome! Helping each other, giving advice, and tips is a great way to meet new people and to form "working" bonds! The HUB is an awesome tool as well! I love this group and everybody here, they are truly awesome people!

Debbie Lane

I believe this a great way to get great information especially if you are just starting out. I great to see others share and I too will hopefully bring something that can help someone as all. Lets keep it going good and strong.

Jim Van Leeuwen

The resources on here are just building, but they're great to have especially for new new CSPs and IBOs. But, anyone who wants to keep learning can get more knowledge from the sources on here. It's a great place to network.

Natlaie Arndt

I found this group and website to be an excellent resource for IBO's, especially new ones who are not familiar with the portal. If I wouldn't have had access to the group or the website I would have been completely lost!! Great tool, well managed and an amazing group! Thank you!

Brittney Armstrong

As a brand new IBO & CSP, I became a tad overwhelmed with the Arise lingo and some of the verbiage on the Client Overviews. I heard about this hub on a youtube video and decided to reach out. I received a reply within minutes. With Felicia's help I can now move forward feeling comfortable with my choice. I can already tell Felicia and the rest of you will be my safe havens for quite sometime. At least until I'm ready to help another. 

Coletta Redd

This group is awesome! I am able to get assistance and give assistance to my fellow IBOs. It's just a great group of like minded people, helping each other.

Adele J Foster-Glenn

New to the hub but found it to be very resourceful.

Keke Houston

Tons of info! I'm enjoying reading others posts/comments and learning so much!

Tammy Wingler

Tons of support and helpful information. Thank you
We're Re-BrandingLook what we've become!


We are very pleased to announce that effective Jan 1, 2020 OneCall Contact Center, LLC is re-branding!  Our new name will be RFC Staffing.

RFC Staffing will be 100% owned by Ray Family Company of Fort Worth, Texas, and will have 3 separate business units:

  • RFC Contact Center
  • RFC IBO Hub
  • RFC Field/Event Staff

This change is part of our deliberate strategy targeted to emphasize what we do. We were formally in the business of offering primarily call center staff. Over the years we have changed the nature of our business and now offer a full suite of staffing services.

Over the next few weeks we will gradually update our website and communication to reflect the new company name and logo.

Other than this change, our existing policy on products, services, customer service, quality commitment, management and direction shall remain as it is...but hopefully become even better!

Henceforth, all business activities shall be conducted in the name of RFC Staffing and we ask that you update your records accordingly.

Thank you.