What does PF and QAPF stand for?

PF and QAPF Once Arise CSPs begin servicing clients, they are assigned a PF and QAPF PF=performance facilitator. QA=quality adherence These individuals assess and provide feedback to servicing agents regarding their call performance and schedule adherence. Each CSP will be assigned a PF once they have completed their certification course and have actively started servicing calls for the client. We do our absolute best to constantly update our site with current information. However, if you do not see the answers you seek, please let us know. Do you have other questions? Visit our complete FAQ. If you still need assistance, visit our support desk.

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What is the best Arise Client to service?

Arise Clients List There are truly so many clients to choose from and unfortunately we are not able to recommend any one particular client. However, we suggest that you check out the Arise jobs review board and Arise Clients List here on The IBO & CSP Hub. Reviews are submitted by real CSPs. Please note that every client is different and some clients have different departments/programs under their umbrella. For example, so agents will have an opportunity to work in technical support of Client A however, other CSPs will be able to work sales support of Client A. Each department will have a different pay rate and requirements to service. You will want to check with your IBO for more information...

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